Your data, our privacy policy

 

General Data Protection Regulation (GDPR) is a data protection regulation in EU law. The regulation aims to unify how consumers’ personal data is protected in EU member states, and creates more transparency about how businesses are storing and using people’s personal data.

We respect our guests’ privacy and meet the high standard for data privacy introduced by the GDPR.

All clients registering with B.O.B Salons, Bagshot Road, Bracknelll, Berkshire, RG129SE; relay to us the following details:

  • Full name
  • Mobile number
  • Email address
  • Sex
  • Date of birth
  • Any colour or technical notes

This information is stored in our secure computer system that can only be viewed by employees of B.O.B Salons who have a password and unique login details.

Under the new regulations all clients have the right to SAR (Subject Access Request) and removal, or transfer of the data within 30 days.

Why do we ask for these details?

The information supplied by our clients helps us to create and perform a better service for our guests.

Having a client’s mobile number allows us to easily get in contact with that guest should their stylist be unable to carry out their appointment. We also like to send SMS text reminders prior to any appointment to reduce the risk of the client forgetting about the appointment. We do also occasionally send an SMS marketing offers that you can request to opt out to receive.

An email address lets us inform our clients via email about any special offers or promotions that may be of interest to them. There is the option on every email to unsubscribe should they no longer wish to be contacted via email.

People can also subscribe to our email mailing list on our website: www.bobsalons.co.uk where they will be added to our mailing list to receive information about any promotions, e-vouchers or offers we are currently running at B.O.B Salons.

We guarantee never to use our guests’ email address in third party or affiliate marketing and we are pleased to state that we have never had a data breach since opening in 2013.

If you have any concerns or wish to contact us about this matter then please contact our Data Protection Officer for B.O.B Salons LTD: Carey Faulkner  carey@bobsalons.co.uk

The B.O.B Team x